Streamlining Uniform Distribution for Krispy Kreme with Custom Planet's Web Portal

Industry

Retail

Challenge

Krispy Kreme faced challenges in managing stock holding and delivery times for their custom branded uniforms across multiple stores in the UK and Ireland. The existing process was inefficient, leading to delays and inconsistencies in uniform availability.

Results

By implementing Custom Planet's custom web portal, Krispy Kreme significantly reduced stock holding times and improved delivery schedules. The portal enabled direct ordering from stores with centralised invoicing, and facilitated quick turnaround for frequently ordered items and flexible options for seasonal promotions.

Key Product

Product one

Custom Planet's web portal has revolutionised our uniform ordering process. The ability to directly order from our stores and have centralised invoicing has streamlined our operations and improved efficiency.

The quick turnaround time for frequently ordered items and the flexibility to add seasonal promotional merchandise have been game-changers for us. Custom Planet has truly understood our needs and delivered exceptional solutions.

About Krispy Kreme

Krispy Kreme is a global doughnut and coffee chain, best known for its iconic Original Glazed doughnuts, which are served fresh and warm. Founded in 1937 in Winston-Salem, North Carolina, the company has grown to offer a wide range of doughnut varieties, sweet treats, and beverages, with a strong focus on quality, freshness, and the memorable experience of watching doughnuts being made in-store.

The Challenge

Krispy Kreme was struggling with managing stock holding and delivery times for their custom branded uniforms across numerous stores in the UK and Ireland. The existing process was not only inefficient but also resulted in delays and inconsistencies in uniform availability, which impacted store operations and employee satisfaction. There was an urgent need for a streamlined and reliable solution to address these logistical issues.

The Solution

Krispy Kreme decided to partner with Custom Planet to find a solution to their uniform distribution challenges. After exploring various options, they chose Custom Planet's custom web portal for its robust features and user-friendly interface. The decision was driven by the portal's ability to allow direct ordering from stores, with centralised invoicing back to headoffice, and quick turnaround times for frequently ordered items. The web portal also offered the flexibility to add seasonal items such as promotional Christmas t-shirts and hoodies with limited ordering windows, catering to Krispy Kreme's specific needs.

The Results

The implementation of Custom Planet's web portal brought significant improvements to Krispy Kreme's uniform distribution process. Stock holding was reduced by 90%, and delivery times improved, ensuring that stores received their uniforms promptly and consistently. The ability to add frequently ordered stock items like polo shirts, caps, and name badges for a 2-day turnaround was a game-changer. Overall, the web portal not only enhanced operational efficiency but also positively impacted employee satisfaction and store performance.